Living Creations - Mark
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Guaranteed for life

When we say we’ve found the world’s best and longest-lasting hydrangea, we mean it. We don’t beat about the bush, we’re making you a promise. Register your product and checkout following conditions.

  • Webshop purchase

    The product(s) must be purchased from our webshop shop.livingcreations.com

  • Register purchase

    The product(s) must be registered at livingcreations.com/register within three months of purchase.

  • Date of purchase

    The product(s) must have been purchased after 21 march 2022

Read the full terms and conditions and register your product.

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Let’s fix it

If this isn’t the longest lasting Hydrangea you’ve ever owned, you can return it to us for another paniculata shrub. Our warranty process is easy. Just check out the following six steps.

  • Step 00

    Capture it

    Hydrangea Issue discovered? Capture it.

  • Step 01

    Get in touch

    Email us the photos and tell us more about the conditions of the plant.

  • Step 02

    Confirmation

    We will assess whether your claim is covered by our warranty.

  • Step 03

    Receive code

    We will email you a code to use in our webshop, once we receive and process your claim.

  • Step 04

    On its way

    We will ship your new lifetime guaranteed Hydrangea for free.

  • Step 05

    Plant it baby

    Cheers! Here’s to new beginnings.

Things we don’t cover

We get it, the idea of “unconditionally guaranteed” could be interpreted differently, but we guarantee our work, and our Hydrangeas. The lifetime guarantee covers faulty workmanship when the Hydrangea is used in normal conditions and in accordance with the care and use instructions provided. We love to keep things open and clear — hereby the list of things we don’t cover.

  • Extreme weather conditions

    Ten tijden extreme kou, extreme hitte en extreme droogte kan de garantie niet geclaimd worden. Ook wateroverlast valt buiten de levenslange garantie.

  • Not enough sunlight

    Zonder licht geen leven. Als de plant weinig tot geen zonlicht krijgt zal deze afdruipen, ziek worden en verdorren. Paniculata’s gedijen het beste in half volle zon tot volle zon. Zoek dus een mooi plekje in de tuin of op het balkon uit.

  • Improper watering

    De paniculata is gek op een vochtige bodem. Maar wanneer de plant geen, te weinig of juist te veel water krijgt, blijft deze niet in leven. Zorg ervoor dat de plant beschikking heeft over water en overtollig water kan afvoeren.

I literally only have Living Creations Hydrangeas in my garden. I kinda want to see how good their customer service is, but their durability prevents me from it.

Stefan H.

I recently had a issue with one of Living Creations Hydrangeas. I contacted Living Creations, and they stood behind their guarantee. It’s not just words.

Aukje L.

Living Creations Hydrangeas have lasted longer than any plant I have ever owned. Recently a Hydrangea developped no flowers any longer. They replaced it — no questions asked.

Kimberley J.

Best Hydrangeas ever and the lifetime guarantee is real. I claimed a 5 year old Hydrangeas because it stopped flowering, I got credit for a new Hydrangea.

Marc W.

Can’t wait to take advantage of your lifetime guarantee, but so far our Hydrangeas keep on flowering every summer.

Amelie C.
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